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[Resolved] User Registration Form with check box to agree to terms & conditions

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by larryB-3 1 year, 6 months ago.

Assisted by: Minesh.

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#2608991
Screenshot 2023-05-22 at 12.38.12 PM.jpg
Screenshot 2023-05-22 at 12.37.58 PM.jpg

Tell us what you are trying to do? I created a user form and added a checkbox field to it and marked as a required field to get users to check the box that they are agreeing to terms and conditions (that I will eventually link to). Field is present but no check box is shown.

What is the link to your site?
hidden link

#2609081

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

It seems you are using wrong slug for that checkbox. What if you try to change the slug of your checkbox field to "terms-and-conditions" - Does that helps? if no:

Can you please share admin access details and let me check whats going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2609229

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please check now: hidden link

I've added the generic checkbox field as given under:

[cred_generic_field type='checkbox' field='terms-conditions' class='terms']
{
"required":1,
"default":"1",
"label":"I agree to this site's terms of service and privacy policy."
}
[/cred_generic_field]

#2609231

My issue is resolved now. Thank you!