user profile editing fails with message: You can only edit users with following

This support ticket is created 7 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Toolset Forms, User-registration forms

This topic contains 5 replies, has 2 voices.

Last updated by clementH 7 years, 2 months ago.

Assisted by: Minesh.

Author

Posts

September 1, 2017 at 10:51 am #565851

clementH

I am trying to: allow custom role users to edit their profile

Link to a page where the issue can be seen:
need to be logged in, details on request
I expected to see:
saved form
Instead, I got:
The user was not saved because of the following problem:
You can only edit users with following roles: venue_owner

September 1, 2017 at 10:54 am #565853

clementH

the affected page: hidden link

September 1, 2017 at 11:59 am #565865

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - wp-admin access details you shared is not working at this end. Also, could you please share CRED edit form page screenshot?

September 1, 2017 at 2:14 pm #565914

clementH

Thanks for quick reply, sorry, hadn't activated the account! Should be working now.

September 1, 2017 at 2:19 pm #565920

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Well - thanks for the screenshot.

I see that the CRED user edit form is set allowed to edit with role = Venue Owner. See the following screenshot.
=> hidden link

With what user role you are trying to edit the user profile form? If you are an administrator, you should check mark the Administrator role and it will allow the editing to user=Administrator.

September 1, 2017 at 3:02 pm #565940

clementH

Thanks, for your help, I started from scratch and added a new custom role, and it still would not work for that user, however, I added 2 other users with that role and it seems to work now. It must have been that particular user. Sorry for the trouble and thanks again for coming back to me so quickly.