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[Resolved] User can’t delete image from cred post form, admin can.

This thread is resolved. Here is a description of the problem and solution.

Problem:
Cross icon to remove an image which is uploaded in CRED form is missing for some specific user role.

Solution:
Create a new user and check again. For some reason old user was corrupted somehow in your site.

This support ticket is created 7 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 4 replies, has 2 voices.

Last updated by Marco 7 years, 2 months ago.

Assisted by: Noman.

Author
Posts
#570318
Schermafbeelding 2017-09-15 om 11.34.46.png

I am trying to: User try to remove an image he has uploaded in a from

Link to a page where the issue can be seen:

I expected to see: A image whit a cross beside

Instead, I got: No Cross

User can’t delete image from cred post form, admin can. I'm still having trouble with USERS ability to change a photo in a CREDFORM.
All plugins off, other theme.

How should the settings be with Access Control?

#570325

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Access settings.png

Hi Marco,

Thank you for reaching out to us. You need to enable users (for example Subscriber/Guest) to “Edit Cred Post form”. Please go to: Toolset >> Access Control >> CRED Forms >> Post Forms Front-end Access Group (see attached screenshot)

Thank you

#570328

Thanks for your quick aswer.

But I see still no Cross.

The User Role is SCHOOL
Can you see of the the right are allright voor User SCHOOL?

#570339

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hello,

There was some problem with the test user you have created. I have delete that user and again create new user “Testaccount”, Test Password: [ removed ], with user role “School”. Now it is displaying remove(cross) icon when uploading the image in Cred form.

Please check now: hidden link

Thank you

#570344

Thanks!!!!

My weekend has started... 😉