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[Resolved] User can’t delete image from cred post form, admin can.

This thread is resolved. Here is a description of the problem and solution.

Problem: When creating a post with CRED, a guest user cannot delete an image they have uploaded to a custom field. There is no "X" icon to click to delete the image. When logged in as Admin, the "X" icon appears and image can be deleted.

Solution: In this case it appears there was a conflict with the Theme My Login plugin. Disabling this plugin solved the problem.

This support ticket is created 7 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Marco 7 years, 4 months ago.

Assisted by: Christian Cox.

Author
Posts
#552916
Schermafbeelding 2017-07-26 om 10.24.39.png
Schermafbeelding 2017-07-26 om 10.24.44.png

I am trying to: Delete the uploaded image

Link to my site:

I expected to see: A cross to remove the image right of the image

Instead, I got: No cross

I see no cross when i as a user try to post an image
When I post an image as admin I see a cross and can replace the Image.

#553055

I see what you mean. I'm not able to replicate this on a clean installation with a default theme and only Toolset plugins enabled. Can you try the following troubleshooting steps on a dev or staging site?
- Temporarily disable all non-Toolset plugins and activate a default theme like 2017
- If the problem is resolved, reactivate your theme and plugins one-by-one until the conflict is revealed
- If the problem is not resolved, or if you cannot do these tests, please let me know and I will take a closer look. I may need to make a clone of your site and install it locally to run more tests.

#553087

Thanks!

Theme My Login plugin disabled was the solution.
By plugin settings not use Security.

#570280
Schermafbeelding 2017-09-15 om 11.34.46.png

I'm still having trouble with USERS ability to change a photo in a CREDFORM.
All plugins off, other theme.

How should the settings be with Access Control?