[Resolved] Urgent: The functionality (filtering and showing specialists) disappears

[Author]

Posts

[olyaC]

Tell us what you are trying to do?

I want to show people via a filtering system but it disappears and does not come back.

What is the link to your site?

hidden link

[Shane]

Hi Olya,

Thank you for getting in touch.

Based on what i'm seeing here the issue may be that the results page is missing.

Would you mind allowing me to have admin access to the website so that I can have a more detailed look at this for you ?

I've enabled the private fields for your next response.

Thanks,
Shane

[olyaC]

Dear Shane,
sure we can give access but on what email address?
Thanks!

[Shane]

Hi Olya,

No email is required, you can simply install the plugin and share with me a temporary login link.
https://wordpress.org/plugins/temporary-login-without-password/

I've enabled the private fields. For the required fields you can simply add dummy data so that the form can be submitted.

Thanks,
Shane

[Shane]

Hi Olya,

Thank you for the credentials.

I had a look at the site for you and the problem seems to be caused by the pagination setting on your view. Are you creating some form of automatic slider with the output section of your view ?

Please let me know.
Thanks,
Shane

[olyaC]

Dear Shane,
I am not aware of a slider behavior but if that is blocking then how can I bypass it?
By the way, it seems to work now somehow but I need to test first. Did you help with that?
Thanks!
Ben

[Shane]

Hi Ben,

Yes i've disabled the pagination for the view as this was causing the issue.

Please let me know if everything is ok now.

Thanks,
Shane