URGENT: Cred post form not loading, error

This support ticket is created 5 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

Tagged: Types plugin

This topic contains 2 replies, has 2 voices.

Last updated by andrewB-7 5 years ago.

Assisted by: Minesh.

Author

Posts

January 24, 2020 at 9:52 am #1476393

andrewB-7

Hi there,

When logged in users go to create a new post in the "Courses" post type (all of which is setup in Toolset, and which has worked fine in the past) they instead see an error.

I have also provided the full error text that appears on the page, as follows:

remove code as per user request

Please can I have help urgently, as members are trying to add courses today and not able to do so.

Thank you so much for your time.

Andrew.

January 24, 2020 at 11:55 am #1476717

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

After checking to debug the information you shared with us, I found that you are using an outdated WordPress version. We always recommend running your site with the latest stable release software version.

Can you please update the WordPress to the latest 5.3.2 version and check if that helps you to resolve your issue.

January 24, 2020 at 11:45 pm #1477459

andrewB-7

My issue is resolved now. Thank you! The WP upgrade seemed to do the trick. Can someone please remove the error code from above?