[Resolved] Updating types to 3.3.3 gave a fatal error – mostly a conflict with wc multiling

[Author]

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[Ahmed]

I updated Types to 3.3.3 and it gave me the fatal error shown in the attached image. It seems to be a conflict with woocommerce multilingual. I am not sure.

[Ahmed]

Moreover, as an emergency rescue, I tried to revert back to 3.3.2. But the download page for all versions (including the latest) is just redirecting to the same page and doesn't start any downloads. I know this is a separate issue but combined with the above, it's very annoying as I can't downgrade to 3.3.2. This is a production site and it's now useless.

[Nigel]

Hi Ahmed

We are already aware of some compatibility issues relating to twig templating, and our developers are looking at that right now. But first, let's see if we can get your site backup.

You should be able to download previous versions from toolset.com/account/downloads, going to the changelog link for the individual plugins (screenshot).

I just tested that and it worked, can you verify?

[Nigel]

Also, the Types developers believe they have resolved the underlying problem.

There should be a Types update with this fix, likely next week, but in the meantime you could test this version that contains the fix: https://drive.google.com/open?id=1-tFReeQ_6galZMhe2jdNnlBdsnu4dSrj

[Ahmed]

Thank you for your swift reaponse Nigel. The download link for 3.3.2 and infact all other versions are this url: https://toolset.com/download/toolset-types/
I copied this from the "copy link address" option in chrome to be sure. I also tested in on my mobile and on edge and it's all the same i.e the page is pointing back to itself! It's strange that it's working for you. It used to work for me as well months ago. I didn't need to try it since then.

Anyway, I managed to get 3.3.2 from a backup file of my site and reinstalled it and the site is back up.

Again thank you for the very quick reaponse, I will wair for the update since the site is running now.

[Nigel]

If you click Types rather than the changelog link it takes you to the same page (the link you shared above) but the changelog is down the page after a description of the Types plugin, so you may need to scroll down to reach the prior versions.

Regarding the issue itself, we should be releasing an update to Types along with some other updates mid-week.

[Nigel]

Hi Ahmed

I'm just doing some house-keeping and see I didn't update you about the release of Types 3.3.4 which would have fixed this issue. If you didn't notice yourself, you should be able to update without seeing the same problem.