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[Resolved] Updating to Views 2.7.1 from 2.6.4.2 breaks the site

This thread is resolved. Here is a description of the problem and solution.

Problem:
Updating to Views 2.7.1 from 2.6.4.2 breaks the site

Solution:
Update WordPress to it the latest version 5.0.1 help user to resolve the issue.

Relevant Documentation:

This support ticket is created 6 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 2 replies, has 2 voices.

Last updated by jeffM-12 6 years ago.

Assisted by: Minesh.

Author
Posts
#1168948

I am trying to: Update the views plugin

Link to a page where the issue can be seen: any page on the site

I expected to see: The updated plugin

Instead, I got: A totally blank screen. Disabling the plugin by renaming it in the plugins folder restored the site.

Any ideas why this is happening? I'm getting no error logs, no php errors, nothing like that.

#1169387

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - Could you please update WordPress to it the latest version 5.0.1 and then what if you try to update view's plugin manually from plugins page?

*** Please make a FULL BACKUP of your database and website.***
You can download the latest plugin release from your accounts page:
=> https://toolset.com/account/downloads/

#1170030

That fixed it -- I updated to wordpress 5.0.1 and updating the plugin from the plugin screen worked.