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[Resolved] Updates on types and on views are not working

This support ticket is created 5 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Pacific/Niue (GMT-11:00)

This topic contains 1 reply, has 2 voices.

Last updated by Yvette Oliveau 5 years, 9 months ago.

Assisted by: Yvette Oliveau.

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#1205368
error screenshot updating types and views.png

Hi there,...

I am trying to update toolset types and toolset views,... but I do get an error message for both. Please have a look on the attached file

Can I easily overwrite the plugins with the newest downloaded Version by FTP?

What Can I do to avoid it for future matters, especially on customers sites?

Bets regards from Germany

Jörg

#1205543

Yvette Oliveau
Supporter

Languages: English (English ) Spanish (Español ) French (Français )

Timezone: Pacific/Niue (GMT-11:00)

Hello

1. You asked: "..Can I easily overwrite the plugins with the newest downloaded Version by FTP?..

Yes, but it would be easier for you to download the fils from your Toolset account, delete the Types plugin currently installed, and then use the "Add new" to upload the zips that you had just downloaded.

2. You asked. "What Can I do to avoid it for future matters, especially on customers sites?"

This was a one-off error in Installer which shipped with Types 3.2.5. Manually updating Types to 3.2.6 as described above will fix the issue, hopefully not to be repeated.