updated plugin but views and forms list empty

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Toolset Forms, Views plugin

This topic contains 3 replies, has 2 voices.

Last updated by grahamA 3 years, 9 months ago.

Assisted by: Shane.

Author

Posts

March 16, 2021 at 11:13 am #1988853

grahamA

I am trying to: view my list of views and forms after updating the plugins. Front end works OK but backend missing.

Link to a page where the issue can be seen:
Backend issue only
I expected to see:
list of views and forms
Instead, I got:
empty list

March 16, 2021 at 3:33 pm #1989215

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Graham,

Thank you for getting in touch.
Would you mind allowing me to have admin access to the website so that I can have a more detailed look at this one for you ?

I've enabled the private fields for your next response.

Also is it just that the Forms and Views aren't showing up on their respective listing pages?

Thanks,
Shane

March 16, 2021 at 7:18 pm #1989505

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Graham,

Thanks for the update.

No problem once you're able to verify the views/forms that are missing please let me know.

Looking forward to your response tomorrow.

Thanks,
Shane

March 17, 2021 at 11:03 am #1990307

grahamA

Thanks Shane. It is not conclusive but it may be that this particular application never used views and post form originally which would explain the issue. As the site is operating correctly on the front end it is not worth going any further.