[Resolved] Update view content, display errors with [/tb-dynamic-container] showing

[Author]

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[teamR]

The content for the hero area on this page (hidden link) was updated and now the formatting is blown out with a hanging shortcode [/tb-dynamic-container] showing.

I've purged caches, re-saved the view, gone into the view to update directly, changed the view structure from WordPress columns to Toolset Grid, resaved and purged, but with no fix. I also updated Divi to the most recent version.

This is a live page and should be considered an urgent issue.

[Shane]

Hello,

I did a quick look at the page for you but it appears that i'm not seeing any issues at the moment.

Were you able to resolve the issue ?

Please let me know.
Thanks,
Shane

[teamR]

I hid the Toolset view with the issue and inserted a Divi module since, as I mentioned, the page is live and we can't have that formatting issue just sitting on the site. You can use the login provided and see the Toolset problem directly when editing the page.

[Shane]

Hello,

Given that it is a live site I think it would be best for me to create a copy of the site where I can test here locally without any issues.

Would it be ok if I installed the duplicator plugin to grab the copy ?

Please let me know.
Thanks
Shane

[teamR]

Yes, go ahead and make a copy. Thanks.

[Shane]

Hello,

I'm not sure what is happening here but the divi block for views is breaking the view output.

You should be able to work around this by using the shortcode for the view directly in a text block.
[wpv-view name="21-news-featured-hero"]

Please let me know if this helps.
Thanks,
Shane