[Resolved] Update does not take place

[Author]

Posts

[biyab-asblB]

As the webmaster has disapperared I had to create a new account for this website. I bought the plugin again.
Went to r Plugins> Add new> tab Commercial page? Click the button Check for updates.
But unfortunately this did not change anything and I am still requested to purchase the extension....(See picture).
Thanks to tell me what I should do.
Cheers. L Nicolas

[Minesh]

Hello. Thank you for contacting the Toolset support.

I see you are using really outdated Toolset plugins.

Can you please try to follow the following steps:
- Deactivate and Delete the Toolset Types and Views plugins.
- Download the latest Toolset Types plugin from your account's page: https://toolset.com/account/downloads/
- Install and activate the Toolset Types plugin and register it:
=> https://toolset.com/faq/how-to-install-and-register-toolset/#installing-the-toolset-types-plugin
- Install the other addon Toolset plugins using the installer:
=> https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

[Minesh]

On the "commercial" page:
=> hidden link

At bottom of the page you will find section "Toolset - Plugins for WordPress development" where you should try to register your site key. And if you want to install the view's plugin you can download it from your account's page and install it.

[biyab-asblB]

Many thanks. I have now found it and added the code. However I searched for the toolset View plugin on my account but I do not see it listed. Has it a different name ?

[Minesh]

There will be a "Legacy plugins" tab, there you will find Toolset Views plugin:
=> https://toolset.com/account/downloads/#legacy-plugins

[biyab-asblB]

My issue is resolved now. Thank you!