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[Resolved] Update button greyed out in posts when Toolset Blocks is activated

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user is unable to update their posts when the Toolset plugins are active.

Solution:
Checking on the user's debug information I saw that they were running PHP version 8.

I recommend not running the site on PHP version 8 as this has not yet been tested with our Toolset plugins.

The recommendation here is to continue using php version 7

This support ticket is created 3 years, 4 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 4 replies, has 2 voices.

Last updated by danielL-13 3 years, 4 months ago.

Assisted by: Shane.

Author
Posts
#2116327

Hi,

on my development website hidden link i found a little issue. When editing posts a lot of times the "update post" button is greyed out so i cannot save the post.

I deactivated all plugins and found out the problems disappears when i deactivate the "Toolset Blocks" plugin.

Could you look into that? I will provide access to the website.

Thx,
Daniel

#2116671

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Daniel,

Is there a particular page that this is happening ?

I tested this on the link that you've sent and it works. I've noticed as well that the Blocks plugin was still active and I was still able to save the page.

Thanks,
Shane

#2118585

Hi Shane,

yes, it was this page: hidden link

Thx,
Daniel

#2118957

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Daniel,

I suspect that this might be an issue with PHP version. I see from your server information that you are running PHP 8 and we have not yet announced PHP 8 compatibility.

What I recommend doing is to downgrade your PHP version to version 7.x.x and check again to see if you're still unable to save.

Thanks,
Shane

#2119735

Yes, that helped! My issue is resolved now. Thank you!