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[Resolved] unable using text editor in admin dashboard if toolset types enable…

This support ticket is created 6 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by viktorI 6 years, 11 months ago.

Assisted by: Nigel.

Author
Posts
#599165
disable_plugin.jpg
enable_plugin.jpg

hello,

since few times we disable toolset types in our site, but currently we are try again to active using all toolset plugin and then i started update all toolset plugin to latest version and then my problem

problem : text editor in post secti cannonot get to work, i cannot type in in text area, i already try disable all plugin but still problem persist.

but if i disable the toolset types, the text editor are back to normal, just remember this issue is on admin dashboard, not in front end

below i gave screenshot :

WordPress 4.7.8 | toolset types Versi 2.2.21

#599168

sorry this is debug result from homepage

Enable line breaks Enable syntax higlighter
Page info
Current page hidden link
Total memory used 4.1601MB
Render time 35,80
Total MySQL queries 820
Elements info

ID 24218
Name carousel-development (Edit)
Kind of element View
Render time 1
Memory used 0.0903MB
Summary Pos ordered by post date, descending, 12 items per page with manual AJAX
Query args
MySQL query
Items found 11
Query results
Filters
Filter arguments before the query using wpv_filter_query

wpv_filter_query
Array
(
[post_type] => Array
(
[0] => post
)

[paged] => 1
[posts_per_page] => 12
[suppress_filters] =>
[ignore_sticky_posts] => 1
[post__not_in] => Array
(
[0] => 15718
)

[wpv_original_limit] => -1
[wpv_original_offset] => 0
[wpv_original_posts_per_page] => 12
[tax_query] => Array
(
[0] => Array
(
[taxonomy] => category
[field] => id
[terms] => Array
(
[0] => 143
)

[operator] => IN
[include_children] => 1
)

[relation] => AND
)

[post_status] => Array
(
[0] => publish
[1] => private
)

[orderby] => date
[order] => DESC
)

Filter the returned query using wpv_filter_query_post_process

Title Title: Edisi 46, ID: 44066
Received array
Original content
<!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> [wpv-post-featured-image size='td_266x364']

    [wpv-post-title]

    Shortcodes
    wpv-post-url:
    wpv-post-featured-image:
    wpv-post-title:
    Output (RAW)
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> hidden link"><img width="266" height="364" src="hidden link" class="attachment-td_266x364 size-td_266x364 wp-post-image" alt="" srcset="hidden link 266w, hidden link 219w" sizes="(max-width: 266px) 100vw, 266px" />
    <div class="edisi-label">
    Edisi 46
    </div>

    Title Title: Edisi 45, ID: 28509
    Received array
    Original content
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> [wpv-post-featured-image size='td_266x364']

    [wpv-post-title]

    Shortcodes
    wpv-post-url:
    wpv-post-featured-image:
    wpv-post-title:
    Output (RAW)
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> hidden link"><img width="266" height="364" src="hidden link" class="attachment-td_266x364 size-td_266x364 wp-post-image" alt="" srcset="hidden link 266w, hidden link 219w" sizes="(max-width: 266px) 100vw, 266px" />
    <div class="edisi-label">
    Edisi 45
    </div>

    Title Title: Edisi 44, ID: 15801
    Received array
    Original content
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> [wpv-post-featured-image size='td_266x364']

    [wpv-post-title]

    Shortcodes
    wpv-post-url:
    wpv-post-featured-image:
    wpv-post-title:
    Output (RAW)
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> hidden link"><img width="266" height="364" src="hidden link" class="attachment-td_266x364 size-td_266x364 wp-post-image" alt="Bella Donna The Wedding - Say it with flowers" srcset="hidden link 266w, hidden link 219w" sizes="(max-width: 266px) 100vw, 266px" />
    <div class="edisi-label">
    Edisi 44
    </div>

    Title Title: Edisi 43, ID: 15798
    Received array
    Original content
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> [wpv-post-featured-image size='td_266x364']

    [wpv-post-title]

    Shortcodes
    wpv-post-url:
    wpv-post-featured-image:
    wpv-post-title:
    Output (RAW)
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> hidden link"><img width="266" height="364" src="hidden link" class="attachment-td_266x364 size-td_266x364 wp-post-image" alt="Bella Donna The Wedding - The Hope of Spring" srcset="hidden link 266w, hidden link 219w" sizes="(max-width: 266px) 100vw, 266px" />
    <div class="edisi-label">
    Edisi 43
    </div>

    Title Title: Edisi 42, ID: 15793
    Received array
    Original content
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> [wpv-post-featured-image size='td_266x364']

    [wpv-post-title]

    Shortcodes
    wpv-post-url:
    wpv-post-featured-image:
    wpv-post-title:
    Output (RAW)
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> hidden link"><img width="266" height="364" src="hidden link" class="attachment-td_266x364 size-td_266x364 wp-post-image" alt="" srcset="hidden link 266w, hidden link 219w" sizes="(max-width: 266px) 100vw, 266px" />
    <div class="edisi-label">
    Edisi 42
    </div>

    Title Title: Edisi 41, ID: 15784
    Received array
    Original content
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> [wpv-post-featured-image size='td_266x364']

    [wpv-post-title]

    Shortcodes
    wpv-post-url:
    wpv-post-featured-image:
    wpv-post-title:
    Output (RAW)
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> hidden link"><img width="266" height="364" src="hidden link" class="attachment-td_266x364 size-td_266x364 wp-post-image" alt="" srcset="hidden link 266w, hidden link 219w" sizes="(max-width: 266px) 100vw, 266px" />
    <div class="edisi-label">
    Edisi 41
    </div>

    Title Title: Edisi 40, ID: 15781
    Received array
    Original content
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> [wpv-post-featured-image size='td_266x364']

    [wpv-post-title]

    Shortcodes
    wpv-post-url:
    wpv-post-featured-image:
    wpv-post-title:
    Output (RAW)
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> hidden link"><img width="266" height="364" src="hidden link" class="attachment-td_266x364 size-td_266x364 wp-post-image" alt="" srcset="hidden link 266w, hidden link 219w" sizes="(max-width: 266px) 100vw, 266px" />
    <div class="edisi-label">
    Edisi 40
    </div>

    Title Title: Edisi 39, ID: 15778
    Received array
    Original content
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> [wpv-post-featured-image size='td_266x364']

    [wpv-post-title]

    Shortcodes
    wpv-post-url:
    wpv-post-featured-image:
    wpv-post-title:
    Output (RAW)
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> hidden link"><img width="266" height="364" src="hidden link" class="attachment-td_266x364 size-td_266x364 wp-post-image" alt="" srcset="hidden link 266w, hidden link 219w" sizes="(max-width: 266px) 100vw, 266px" />
    <div class="edisi-label">
    Edisi 39
    </div>

    Title Title: Edisi 38, ID: 15773
    Received array
    Original content
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> [wpv-post-featured-image size='td_266x364']

    [wpv-post-title]

    Shortcodes
    wpv-post-url:
    wpv-post-featured-image:
    wpv-post-title:
    Output (RAW)
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> hidden link"><img width="266" height="364" src="hidden link" class="attachment-td_266x364 size-td_266x364 wp-post-image" alt="" srcset="hidden link 266w, hidden link 219w" sizes="(max-width: 266px) 100vw, 266px" />
    <div class="edisi-label">
    Edisi 38
    </div>

    Title Title: Edisi 37, ID: 15767
    Received array
    Original content
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> [wpv-post-featured-image size='td_266x364']

    [wpv-post-title]

    Shortcodes
    wpv-post-url:
    wpv-post-featured-image:
    wpv-post-title:
    Output (RAW)
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> hidden link"><img width="266" height="364" src="hidden link" class="attachment-td_266x364 size-td_266x364 wp-post-image" alt="" srcset="hidden link 266w, hidden link 219w" sizes="(max-width: 266px) 100vw, 266px" />
    <div class="edisi-label">
    Edisi 37
    </div>

    Title Title: Edisi 36, ID: 15753
    Received array
    Original content
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> [wpv-post-featured-image size='td_266x364']

    [wpv-post-title]

    Shortcodes
    wpv-post-url:
    wpv-post-featured-image:
    wpv-post-title:
    Output (RAW)
    <!--

  • <img src="hidden link"/>
  • -->
    <li style="margin:0px;"> hidden link"><img width="266" height="364" src="hidden link" class="attachment-td_266x364 size-td_266x364 wp-post-image" alt="" srcset="hidden link 266w, hidden link 219w" sizes="(max-width: 266px) 100vw, 266px" />
    <div class="edisi-label">
    Edisi 36
    </div>

    #599275

    Nigel
    Supporter

    Languages: English (English ) Spanish (Español )

    Timezone: Europe/London (GMT+00:00)

    Hi Victor

    Can you provide the debug info for your site in the next reply? (https://toolset.com/faq/provide-debug-information-faster-support/)

    You are running an old version of WordPress which may be a problem, you should update to the current version.

    In your screenshot enable_plugin the messages on the screen appear to be from an old version of Views rather than from Types.

    Please be sure to have updated all Toolset plugins you are using (not just Types) before collecting the debug info.

    #599687

    Dear,

    Thank you @Nigel
    I just updated all toolset plugin include views, toolset manager and wp core to latest version, and now wordpress text editor come to normal

    cheers