[Resolved] Unable to use wpv-user shortcode as a placeholder in messages

[Author]

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[himanshuS]

I am creating a user with the CRED form and then sending a notification to the user about registration. I am using a few views shortcodes to pass information in the email and all works fine except for the user's first name and user's last name.

What could I be missing?

Explainer video here: hidden link

[Minesh]

Hello. Thank you for contacting the Toolset support.

Toolset Forms offers the placeholders that you should use to display the user first name and last name.

For example:

%%USER_FIRST_NAME%%

And

 %%USER_LAST_NAME%%

[himanshuS]

Minesh,

I understand the placeholders. My question is why would the shortcode not work when I created a user using the cred form? And if does not work, then why is that option even there on the form?

Regards,
Himanshu

[Minesh]

As suggested, either you should go with the placeholders I shared.

if you insist to go with shortcode, following should work:

[wpv-user field="user_firstname" id="%%USER_USERID%%"]

And

[wpv-user field="user_lastname" id="%%USER_USERID%%"]

As when form is submitted there will be no User ID available, that is why we need to use placeholder.

[himanshuS]

My issue is resolved now. Thank you!