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[Closed] Unable to use Block Editor to Edit Templates

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This topic contains 3 replies, has 1 voice.

Last updated by Christopher Amirian 1 month, 1 week ago.

Assisted by: Christopher Amirian.

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#2807222

I am trying to: Edit Templates Page

Link to a page where the issue can be seen: hidden link

I expected to see: Template Editor

Instead, I got:

TypeError: Cannot read private member #e from an object whose class did not declare it
at get text [as text] (hidden link)
at get length [as length] (hidden link)
at pR.isEmpty (hidden link)
at nR (hidden link)
at oR (hidden link)
at Z (hidden link)
at J (hidden link)
at G (hidden link)
at Z (hidden link)
at J (hidden link)

#2807230

Christopher Amirian
Supporter

Languages: English (English )

Hi,

Welcome to Toolset support. Would you please test to see if the same thing happens in a minimal installation?

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Toolset and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

#2807375

Trust you me, I've done everything that you said but it didn't work out. Could you please look into it yourself? I'd be grateful.

#2807485

Christopher Amirian
Supporter

Languages: English (English )

Hi,

I will be happy to check and do troubleshooting but the website seems to be a live one. We will need a copy/staging version of the website to be able to do troubleshooting on that.

I also need to know if this is happening only on that specific Content Template? Or all of them?

Thanks.

The topic ‘[Closed] Unable to use Block Editor to Edit Templates’ is closed to new replies.