Unable to update plugins

This support ticket is created 4 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: Types plugin

This topic contains 1 reply, has 2 voices.

Last updated by Shane 4 years, 5 months ago.

Assisted by: Shane.

Author

Posts

December 10, 2020 at 6:00 pm #1872069

elizabethS-6

Screen Shot 2020-12-10 at 12.56.21 PM.png

Hi there, I moved my site from hidden link to a staging site at hidden link. When I try to update my Toolset plugins it says "Update failed:undefined." Do I need to change my registration settings? Thank you!

December 10, 2020 at 9:19 pm #1872345

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Elizabeth,

Thank you for getting in touch.

Not sure why you are getting in this on your staging site, however you can still perform a manual update of the plugins by downloading the latest versions and uploading them to the site.
https://toolset.com/account/downloads/

Secondly what you can try doing is going to Dashboard -> Updates and click check for updates and then try updating your Toolset plugins again.

If that doesn't work, you can go to Plugins -> Add New -> Commercial and scroll to Toolset. Once you're here click on Check for Updates and let me know if this helps.

Thanks,
Shane

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