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[Resolved] Unable to update or register

This thread is resolved. Here is a description of the problem and solution.

Problem:
Unable to update or register

Solution:
You should update the Toolset plugins from the commercial tab or manually update the plugins from plugins page.

Relevant Documentation:

This support ticket is created 6 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by bobS 6 years, 6 months ago.

Assisted by: Minesh.

Author
Posts
#923846

I am trying to: update

Unable to update or register. deleted original site registration, established new one, unable to register.

#923912

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - I need more details here why your site is not registered.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#949288

I was about to respond to you and thought I would make a last attempt at upgrading. This time it accepted the key and upgraded the modules.

Thanks for responding.