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[Closed] Unable to switch to classic editor from block editor on content templates

This support ticket is created 2 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Nigel 2 years, 7 months ago.

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#2348613

pdC

I had switched to "Block Editor" for one of my content template, but when I tried to switch back to "Classic Editor" it only shows a popup "Switch Template Editor" and does nothing. here is the screenshot for reference. hidden link.

Please let me know where can I change the setting for the above issue?

#2348651

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Screenshot 2022-04-25 at 12.29.04.png

Hi there

When you click the link "Use the Classic Editor for this Template" the pop-up you should see is shown in my screenshot.

From your screenshot it looks like the pop-up wasn't correctly generated.

It may be that something else is interfering with it.

Before going any further, please check for errors.

Check the browser console for JS errors after reloading the template and trying to switch, and also check the debug.log for PHP errors.

If you haven't already, turn on the debug log by editing your wp-config.php file and change the line with WP_DEBUG like so:

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);define('WP_DISABLE_FATAL_ERROR_HANDLER',true);

That will create a debug.log file in your /wp-content/ directory which you can examine in any text editor. Try editing the template again and then inspect the log. If you don't find the debug.log file it means it didn't generate any warnings or errors.

Finally, check for conflicts. Disable all plugins except Toolset, and make sure you are not running any custom code (if you edited the theme's functions.php file, switch theme to twentytwenty, and disable any code snippets added in Toolset > Settings). Then try editing and updating the page again. If the problem no longer appears then you should be able to determine the source of any conflict that triggers the problem by a process of elimination.

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