Tell us what you are trying to do? save a setting in access>forms
Is there any documentation that you are following?
Is there a similar example that we can see? I have an almost identical form with settings that were saved a long time ago - i'm trying to use the same settings on the new form. after saving and refreshing the page, the setting is cleared again.
Could you share a screenshot of the settings you are referring to?
Could you also please check for conflicts (ideally on a staging site if you have one). Disable all plugins except Toolset, and make sure you are not running any custom code (if you edited the theme's functions.php file, switch theme to twentytwenty, and disable any code snippets added in Toolset > Settings).
Then try editing the form settings updating the page again. If the problem no longer appears then you should be able to determine the source of any conflict that triggers the problem by a process of elimination.
Thank you for the screenshot. I tested my installation and I do not see such an error. It might be a possible plugin or theme conflict.
To test that, you do need to have a staging version of your website. I suggest that you contact your hosting service provider and ask them to give you one.
After that please kindly follow the steps below:
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Toolset plugins.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.
Finally, I'd suggest that you update Toolset plugins: (This is a general rule of thumb and not necessarily related to the current issue)
- IMPORTANT STEP! Create a backup of your website.
- Go to WordPress Dashboard > Plugins > Add New > Commercial (tab).
- Select the toolset plugins to update.
- Click theDownload button at the bottom of the screen.
Hi, figured it out. It was user error but due to bad navigation I think. I was clicking the only save button I saw, and it was for a different section of the screen. but I probably thought A: that it would save the whole page because that's very common for the save button to save all the sections of a page and B: I didn't see any save button for the section I was in because it was center aligned and way off the left side of the page. since all the save buttons in the other sections of the page are right aligned, it was natural to think I needed to click on one of the save buttons I could see... my issue is solved.
