[Resolved] Unable to reply Message

[Author]

Posts

[siddhantB]

Hi Support,

I am trying to implement a messaging system with tutors & students, so I had import the messaging system using module manager - https://toolset.com/modules/messaging-system/ and try applying it on my site.

I am able to display message to its users in message on my account page -hidden link See screenshot hidden link, but when message is opening by its author its not allowing to show or reply,
please have a look- hidden link.

Please fix this issue for me.

Thanks
Sid

[Shane]

Hi Sid,

Thank you for getting in touch.

Can you check that Brian is actually the author of this message on the post type itself ?

So go to the backend and locate this message and see if the author field has Brian as its author. If it does please let me know.

Thanks,
Shane

[siddhantB]

Hey Shane,

Please have a look-hidden link
and let me know about the issue.

Thanks
Sid

[siddhantB]

Hello Shane,

Any updates?

Thanks
Sid

[Shane]

Hi Sid,

I tried to watch the video but it is saying that the video is not available. Can you check on this and let me know.

Thanks,
Shane

[siddhantB]

Hello Shane,

Here you go--
hidden link

Thanks
Sid

[siddhantB]

Hello Shane,

Any updates on this?

Thanks
Sid

[Shane]

Hi Sid,

Thank you for the video.

I was able to go through and have a look at it for you. Would it be possible to provide me with admin access to the site as well as access to Brian's account as a test ?

I've enabled the private fields for your next response.

Thanks,
Shane

[Shane]

Hi Sid,

I had to make a few modifications to the messaging system.

I made another shortcode to get the current user id for the messaging and then adding the information for the view parameter for the received messages.

Can you have a look now and let me know if everything is ok.

Thanks,
Shane

[siddhantB]

My issue is resolved now. You're awesome 🙂

Thank you!

[siddhantB]

Hello Shane,

I want to show login form where guest user try to message the tutor. please see screenshot-- hidden link
Currently, its showing blank for logout users.

Please let me know about this issue?

Thanks
Sid

[Shane]

Hi Sid,

Unfortunately it won't be possible for guests to send messages.

This is because there will be no user ID for the message form to be linked to, so the tutor won't know who the message is from and who to reply to.

Thanks,
Shane

[siddhantB]

Thanks 🙂