Tell us what you are trying to do?
refresh registration as server connection was failing
Is there any documentation that you are following?
on screen prompts
Is there a similar example that we can see?
What is the link to your site?
hidden link
Minesh
Supporter
Languages:
English (English )
Timezone:
Asia/Kolkata (GMT+05:30)
Hello. Thank you for contacting the Toolset support.
That is strange.
Can you please send me debug information that will help me to review your current setup.
Could you please send me debug information that will help us to investigate your issue.
=> https://toolset.com/faq/provide-debug-information-faster-support/
Minesh
Supporter
Languages:
English (English )
Timezone:
Asia/Kolkata (GMT+05:30)
I see you are using latest Toolset plugins.
I need to check what's going wrong with your setup.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site.
I have set the next reply to private which means only you and I have access to it.
Minesh
Supporter
Languages:
English (English )
Timezone:
Asia/Kolkata (GMT+05:30)
I checked with our systems team and they able to find the issue and fix it. Can you please try now and check if you able to register the site.
thank you. Do you know what was wrong?
