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[Resolved] Unable to load Editor after Toolset 1.6.15 update

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This topic contains 5 replies, has 3 voices.

Last updated by Christopher Amirian 1 year, 6 months ago.

Assisted by: Christopher Amirian.

Author
Posts
#2699292

I am trying to: One of our pages is unable to be loaded due to it having a dynamic block. This error seems to be different than the error from the error that was fixed in Toolset 1.6.15

Link to a page where the issue can be seen: When you edit the page for hidden link

I expected to see: The editor screen loaded

Instead, I got: a blank page with a devtools console error.
TypeError: e[t].toHTMLString is not a function
at index.js?ver=254000:2:583
at Array.forEach (<anonymous>)
at a (index.js?ver=254000:2:505)
at ya (index.js?ver=254000:2:265188)
at Na.<computed> (index.js?ver=254000:2:269307)
at index.js?ver=254000:2:782480
at hooks.min.js?ver=2810c76e705dd1a53b18:2:2773
at Ur (blocks.min.js?ver=6612d078dfaf28b875b8:19:9393)
at Fr (blocks.min.js?ver=6612d078dfaf28b875b8:19:9485)
at blocks.min.js?ver=6612d078dfaf28b875b8:19:38594
ar @ react-dom.min.js?ver=18.2.0:10
react-dom.min.js?ver=18.2.0:10 Uncaught TypeError: e[t].toHTMLString is not a function
at index.js?ver=254000:2:583
at Array.forEach (<anonymous>)
at a (index.js?ver=254000:2:505)
at ya (index.js?ver=254000:2:265188)
at Na.<computed> (index.js?ver=254000:2:269307)
at index.js?ver=254000:2:782480
at hooks.min.js?ver=2810c76e705dd1a53b18:2:2773
at Ur (blocks.min.js?ver=6612d078dfaf28b875b8:19:9393)
at Fr (blocks.min.js?ver=6612d078dfaf28b875b8:19:9485)
at blocks.min.js?ver=6612d078dfaf28b875b8:19:38594

#2699407

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

Thank you for the report. Do we have a permission to create a copy of your website in a case that we need further investigation?

Thanks.

#2699408

Christopher Amirian
Supporter

Languages: English (English )

I also tried to login, but the login information doe snot work for me:

Error: The username toolset is not registered on this site. If you are unsure of your username, try your email address instead.

May I ask you to double check the login info and provide a working one on the next answer with private message checked?

Thanks.

#2699924

Christopher Amirian
Supporter

Languages: English (English )

Thank you. The login worked. I reported this to the development team. It may take time for them to find out the problem cause.

I will inform you here as soon as I have news.

Thanks.

#2701367

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

Christopher is off, I thought you would want to know that we have a solution for the problem. It will be available in a plugin update soon, but if you don't want to wait you can get a pre-release version of the update from the known-issue page: https://toolset.com/errata/block-editor-failing-to-open-for-some-pages/

#2707046

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

We have a release of Toolset plugins having a fix for this issue.

Please go to WordPress Dashboard > Plugins > Add New > Commercial (tab)

Click the "Check for updates" button and update Toolset plugins to the latest version.

Make sure you have a backup before doing so.

Thanks.