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[Resolved] Unable to export post references

This support ticket is created 5 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by Anthony 5 years, 1 month ago.

Assisted by: Shane.

Author
Posts
#1364309

The site I'm working includes Types and WooCommerce, the WooCommerce Booking plugin, and the WooCommerce CSV Import Suite. Using Types, I have added several custom fields to the Product CPT, including a Post Reference field to another CPT created using Types.

I am trying to: export a sample product in order to build a CSV file for importing several hundred products.

I expected to see: the custom field 'wpcf-teacher', a Post Reference field, in the file exported by WooCommerce CSV Import Suite.

Instead, I got: all the other fields, including all custom fields, but NOT the Post Reference field.

I realize this may be an issue I (also) need to raise with the WooCommerce folk, but I wanted to check with you first in case this is a known issue (with, hopefully, a fix or at least a work-around!).

#1364329

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Anthony,

Thank you for contacting our support forum.

This field is actually built differently from a standard wordpress custom field because it involves post relationships.

To export this field as a csv you will need to use the WP All Import plugin in order to export and import this field
https://toolset.com/documentation/user-guides/how-to-import-content-into-wordpress-using-csv/how-to-import-data-from-a-csv-file-using-the-wp-all-import-toolset-types-add-on-plugin/

Its quite possible that the Woocommerce plugin isn't able to map this field.

Thanks,
Shane

#1365235

It is great that you provide wonderful data structure possibilities like, in this case, Post Reference, but dissapointing that you do not provide your own bulk import tools and instead have to direct developers using your otherwise great tools to purchase another company‘s premium plugin to get the job done.