Skip Navigation

[Resolved] Unable to edit pages in my recently created reference site content

This thread is resolved. Here is a description of the problem and solution.

Problem:
When I try to edit a Layout, the page just hangs and the Layout editor never completely loads.
Solution:
Deactivate, delete, and then reinstall and reactivate Layouts using a zip file downloaded directly from the account downloads area on wp-types.com.
Relevant Documentation:

This support ticket is created 6 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 12:00 – 17:00 12:00 – 17:00 12:00 – 17:00 12:00 – 17:00 12:00 – 17:00 -
- 18:00 – 21:00 18:00 – 21:00 18:00 – 21:00 18:00 – 21:00 18:00 – 21:00 -

Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 2 replies, has 2 voices.

Last updated by kalmang 6 years, 10 months ago.

Assisted by: Noman.

Author
Posts
#614496
Screen Shot 2018-02-08 at 8.54.28 AM.png
Screen Shot 2018-02-08 at 8.48.50 AM.png

I am trying to: Edit reference site content - Specifically Parametric Ads search in classified reference site content.

Link to a page where the issue can be seen: hidden link
(back end)

I expected to see: An editor interface

Instead, I got: A never ending blue loading bar and a javascript error

#614601

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi Kalmang,

Thank you for contacting Toolset support. We have another client who had the similar issue and was also able to solve it (Summary at top):
https://toolset.com/forums/topic/real-estate-layout-cant-load-page-default/

Thank you

#614771

Thanks! This works. Any idea why it didn't work previously?