This thread is resolved. Here is a description of the problem and solution.
Problem:
The issue here is that the user was unable to edit their Toolset Forms.
Solution:
I checked the site and the form and noticed that there is some errors on the site console for this customer.
This points me to the issue coming as a plugin conflict from the "HTML Editor Syntax Highlighter" plugin.
If you were to disable this plugin and check your form once more it should start working again.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
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Supporter timezone: America/Jamaica (GMT-05:00)
This topic contains 2 replies, has 2 voices.
Last updated by 5 years, 8 months ago.
Assisted by: Shane.
I am trying to edit an existing Post form. When I go to edit the form, the Post Type and Status drop-downs are not specified and I have to choose them again. None of the panels expand on click. There is no "Save" or "Update" button on the page. I basically cannot change anything on the existing forms.
Hi Liat,
Thanks for getting in touch. I checked the site and the form and noticed that there is some errors on the site console
This points me to the issue coming as a plugin conflict from the "HTML Editor Syntax Highlighter" plugin.
If you were to disable this plugin and check your form once more it should start working again.
Please update me as soon as you're able to check this.
Thanks,
Shane
