Problem:
I am having an issue connecting the Toolset plugin to toolset.com, even though Toolset is registered on my site.
I receive a message stating that there is a network problem or security setting preventing the connection.
Solution:
- Go to Plugins > Add New, and click on the Commercial tab.
- Click the "Check for updates" button and look for any error messages.
- If there are connection error messages, it means your web server cannot connect with the Toolset API server.
- Ask your hosting service provider to whitelist the following URL:
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
This topic contains 2 replies, has 2 voices.
Last updated by 1 year, 10 months ago.
Assisted by: Christopher Amirian.