This thread is resolved. Here is a description of the problem and solution.
Problem:
I am having an issue connecting the Toolset plugin to toolset.com, even though Toolset is registered on my site.
I receive a message stating that there is a network problem or security setting preventing the connection.
Solution:
- Go to Plugins > Add New, and click on the Commercial tab.
- Click the "Check for updates" button and look for any error messages.
- If there are connection error messages, it means your web server cannot connect with the Toolset API server.
- Ask your hosting service provider to whitelist the following URL:
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.
This topic contains 2 replies, has 2 voices.
Last updated by 1 year, 8 months ago.
Assisted by: Christopher Amirian.
