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[Escalated to 2nd Tier] Unable to change slider display time

This support ticket is created 4 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 1 reply, has 2 voices.

Last updated by Christian Cox 4 years, 11 months ago.

Assisted by: Christian Cox.

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#1536093

I am trying to: have a continuously running slider

Link to a page where the issue can be seen: hidden link

I expected to see: the slider moving continuously

Instead, I got: the slider showing each slide for 5 seconds.

changing the display time value in the view, the new setting isn't applied. Instead it always reverts back to the default of 5 seconds. I've tried creating a new view from scratch and it does the same thing.

#1536343

Hi, a minimum of 1 second is required for the timer so a continuously moving slider isn't really possible. There must be at least a 1 second pause before another page is displayed. If you try to set the timer to 0 seconds or less, that value won't be saved and the default 5 second timer will be applied. I can see how that would be confusing if you choose "0" here...I will escalate that to my 2nd tier support team as a usability issue. We should show a validation message if you try to choose 0 or a negative value.