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[Resolved] Ultimate Member Profiles No Longer Display when Toolset Views is Active

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 1 voice.

Last updated by rowlandA 3 weeks, 6 days ago.

Assisted by: Minesh.

Author
Posts
#2844418
Not displaying.png
Toolset Views Disabled.jpg

I am trying to:
Display User Profiles created by the Ultimate Member Plugin. This worked until three days ago. The profiles display again if I disable Toolset Views.

Link to a page where the issue can be seen:
hidden link
You may have to login - I created a user with credentials:
user: toolset
pw: jj9cThPhjY&L0c

I expected to see:
A user profile - see screenshot
Instead, I got:
Page header and footer, no content

#2844526

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

When I try to login - I get the error message the account is not approved yet.

Can you please send me admin access details as well as frontend user access details and let me check whats going wrong.

#2845026

Hi -
I'm still not sure why disabling Views caused the page to display - since it is a page rendered by Ultimate Member - but I found that by turning off cacheing of the page, the problem was resolved. Sorry to bother you and thanks for all.
Cheers,
Rowland