[Closed] Types Custom Field metaboxes disappear when Access is enabled

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[maxL]

I'm a former OTGS-ian 🙂

The custom field metaboxes from Toolset Types are not showing up in the Editor when Toolset Access is enabled.

I've tried all the troubleshooting steps. This issue came up after the latest updates for PHP 8 compatibility. I cannot downgrade the plugins because that will break PHP 8 support and crash the site.

Please let me know if this is a known issue. I didn't find it, but this seems pretty close:
https://toolset.com/errata/conflict-with-givewp-prevents-custom-field-meta-boxes-being-shown-on-post-edit-screens

If someone could please cc izzi@yokoco.com on the response, I would appreciate it!

- Izzi Hassan

[Minesh]

Hello. Thank you for contacting the Toolset support.

Hi Izzi, glad to see you around.

Have you tried to check the issue with minimum setup?

In order to minimize the cause of the issue and to ensure there is no conflict between the third-party plugins you are using or theme:
- Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?

Do you see any difference?

[maxL]

Hi Minesh,

Yes, the minimum setup does not resolve the issue unless I also deactivate Toolset Access. That's the conflict: Toolset Types and Toolset Access are not playing well together in the latest update.

[maxL]

Thank you for your help here!

[Minesh]

Here is a sandbox site, you can auto-login to it using the following link:
- hidden link

Can you please check if you can able to reproduce the issue with the above sandbox site. If you able to reproduce the issue, please share exact steps I've to follow.