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[Resolved] Types crashes the backend

This thread is resolved. Here is a description of the problem and solution.

Problem:
PHP Fatal error: Uncaught Error: Call to undefined function simplexml_load_file()

Solution:
The simplexml_load_file error you are getting, which may be because on your server it does not include the SimpleXML module.

Please contact your server/hosting authority and ask them to activate the SimpleXML module on your server and try to resolve your issue.
=> http://php.net/manual/en/book.simplexml.php

Relevant Documentation:

This support ticket is created 6 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by romanB-3 6 years, 5 months ago.

Assisted by: Minesh.

Author
Posts
#922405

Here is the error I get :

[09-Jul-2018 10:52:48 UTC] PHP Fatal error:  Uncaught Error: Call to undefined function simplexml_load_file() in /var/www/clients/client4/web51/web/wp-content/plugins/types/vendor/otgs/installer/includes/class-wp-installer.php:771
Stack trace:
#0 /var/www/clients/client4/web51/web/wp-content/plugins/types/vendor/otgs/installer/includes/class-wp-installer.php(72): WP_Installer->load_repositories_list()
#1 /var/www/clients/client4/web51/web/wp-content/plugins/types/vendor/otgs/installer/includes/class-wp-installer.php(42): WP_Installer->__construct()
#2 /var/www/clients/client4/web51/web/wp-content/plugins/types/vendor/otgs/installer/includes/functions-core.php(3): WP_Installer::instance()
#3 /var/www/clients/client4/web51/web/wp-content/plugins/types/vendor/otgs/installer/installer.php(16): WP_Installer()
#4 /var/www/clients/client4/web51/web/wp-content/plugins/types/vendor/otgs/installer/loader.php(123): include_once('/var/www/client...')
#5 /var/www/clients/client4/web51/web/wp-includes/class-wp-hook.php(286): wpml_installer_instance_delegator('')
#6 / in /var/www/clients/client4/web51/web/wp-content/plugins/types/vendor/otgs/installer/includes/class-wp-installer.php on line 771
#922495

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - It looks like that the simplexml_load_file function is not available, which may be because on your server it does not include the SimpleXML module.

Please contact your server/hosting authority and ask them to activate the SimpleXML module on your server and try to resolve your issue.
=> hidden link

#922625

Thank you very much.