This thread is resolved. Here is a description of the problem and solution.
Problem:
The issue here is that the user was having issues with their subscription.
Solution:
What I would recommend that you do is to remove the registration from the product and re-register . This should resolve the issue and allow you to update the plugins once more.
This support ticket is created 6 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | 9:00 – 12:00 | - |
| - | 13:00 – 18:00 | 13:00 – 18:00 | 13:00 – 18:00 | 14:00 – 18:00 | 13:00 – 18:00 | - |
Supporter timezone: America/Jamaica (GMT-05:00)
This topic contains 5 replies, has 2 voices.
Last updated by 6 years, 1 month ago.
Assisted by: Shane.
