[Resolved] type E_ERROR

[Author]

Posts

[kayser]

Hello

this page is not displayed
hidden link

when I go to the admin on the page content model I get this error

hidden link

WordPress version 6.6.2
Thème actif : ondes (version 1.0.0)
Extension actuelle : Toolset Types (version 3.5.2)
PHP version 8.3.12

Détails de l’erreur
======================
Une erreur de type E_ERROR a été causée dans la ligne 20 du fichier /home/sc1kagu5659/ondes.org/wp-content/plugins/types/application/models/field/type/single-line/factory.php. Message d’erreur : Uncaught Error: Class "Types_Field_Type_Single_Line" not found in /home/sc1kagu5659/ondes.org/wp-content/plugins/types/application/models/field/type/single-line/factory.php:20
Stack trace:
#0 /home/sc1kagu5659/ondes.org/wp-content/plugins/types/application/models/field/type/single-line/mapper/legacy.php(39): Types_Field_Type_Single_Line_Factory->get_field()
#1 /home/sc1kagu5659/ondes.org/wp-content/plugins/types/application/models/field/service.php(54): Types_Field_Type_Single_Line_Mapper_Legacy->find_by_id()
#2 /home/sc1kagu5659/ondes.org/wp-content/plugins/types/application/models/field/service.php(112): Types_Field_Service->get_field()
#3 /home/sc1kagu5659/ondes.org/wp-content/plugins/types/application/functions_public.php(59): Types_Field_Service->render_frontend()
#4 /home/sc1kagu5659/ondes.org/wp-content/plugins/types/application/functions_public.php(34): types_render_postmeta()
#5 /home/sc1kagu5659/ondes.org/wp-content/plugins/types/application/models/shortcode/types/types.php(116): types_render_field()
#6 /home/sc1kagu5659/ondes.org/wp-content/plugins/types/application/models/shortcode/types/view.php(30): Types_Shortcode_Types->get_value()
#7 /home/sc1kagu5659/ondes.org/wp-includes/shortcodes.php(434): Types_Shortcode_Types_View->render()
#8 [internal function]: do_shortcode_tag()
#9 /home/sc1kagu5659/ondes.org/wp-includes/shortcodes.php(273): preg_replace_callback()
#10 /home/sc1kagu5659/ondes.org/wp-content/plugins/toolset-blocks/embedded/inc/wpv-shortcodes.php(2594): do_shortcode()
#11 /home/sc1kagu5659/ondes.org/wp-content/plugins/toolset-blocks/embedded/inc/wpv.class.php(2641): wpv_do_shortcode()
#12 /home/sc1kagu5659/ondes.org/wp-content/plugins/toolset-blocks/embedded/inc/wpv.class.php(2172): WP_Views->render_view()
#13 /home/sc1kagu5659/ondes.org/wp-content/plugins/toolset-blocks/embedded/inc/wpv.class.php(681): WP_Views->render_view_ex()
#14 /home/sc1kagu5659/ondes.org/wp-includes/shortcodes.php(434): WP_Views->short_tag_wpv_view()
#15 [internal function]: do_shortcode_tag()
#16 /home/sc1kagu5659/ondes.org/wp-includes/shortcodes.php(273): preg_replace_callback()
#17 /home/sc1kagu5659/ondes.org/wp-includes/class-wp-hook.php(324): do_shortcode()
#18 /home/sc1kagu5659/ondes.org/wp-includes/plugin.php(205): WP_Hook->apply_filters()
#19 /home/sc1kagu5659/ondes.org/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(1871): apply_filters()
#20 /home/sc1kagu5659/ondes.org/wp-includes/rest-api/endpoints/class-wp-rest-posts-controller.php(575): WP_REST_Posts_Controller->prepare_item_for_response()
#21 /home/sc1kagu5659/ondes.org/wp-includes/rest-api/class-wp-rest-server.php(1230): WP_REST_Posts_Controller->get_item()
#22 /home/sc1kagu5659/ondes.org/wp-includes/rest-api/class-wp-rest-server.php(1063): WP_REST_Server->respond_to_request()
#23 /home/sc1kagu5659/ondes.org/wp-includes/rest-api.php(547): WP_REST_Server->dispatch()
#24 /home/sc1kagu5659/ondes.org/wp-includes/rest-api.php(2925): rest_do_request()
#25 [internal function]: rest_preload_api_request()
#26 /home/sc1kagu5659/ondes.org/wp-includes/block-editor.php(750): array_reduce()
#27 /home/sc1kagu5659/ondes.org/wp-admin/edit-form-blocks.php(80): block_editor_rest_api_preload()
#28 /home/sc1kagu5659/ondes.org/wp-admin/post.php(187): require('/home/sc1kagu56...')
#29 {main}
thrown

[Minesh]

Hello. Thank you for contacting the Toolset support.

That is strange.

Somehow I could not able to access the private access details you shared.

Can you please send me admin access details.

This could possibly due to PHP version 8.3.12. As you see with our requirements Doc we will yet to start to check PHP 8.3.x compatibility:
- https://toolset.com/toolset-requirements/

What if you try to downgrade the PHP version to PHP 8.2.x or PHP 8.1.x.
- Do you see it working?

[Minesh]

When I try to access the page you shared:
- hidden link

I see the following error:

Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.

Can you please check if there is any server side request blocking.

[kayser]

hidden link
I went back to php 8.3 I no longer have any errors but a white screen

hidden link

[kayser]

i find that

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Erreurs

The function displays the most recent entries in your website’s error logs in reverse chronological order. You can use this information to find broken links or problems with missing files. Pour en savoir plus, lisez notre documentation.
Latest web server error log messages:
[Wed Oct 30 18:18:06.050081 2024] [autoindex:error] [pid 3274542:tid 3274595] (13)Permission denied: [client 86.72.42.43:0] AH01275: Can't open directory for index: /home/sc1kagu5659/ondes.org/
Latest suEXEC event log messages:
No recent suEXEC events exist for your domain: sc1kagu5659.universe.wf

[kayser]

Hi
I am putting the site under maintenance as you have access to the admin

[kayser]

hidden link
and when we are in the admin, it is this page which makes the error

[Minesh]

When I try to access the following page: hidden link

I can see white page now without any errors.

Can you please send me duplicator copy of your site and I will try to check on my local server and see if I able to see the same error what you have.
- https://toolset.com/faq/provide-supporters-copy-site/

I have set the next reply to private which means only you and I have access to it.

[kayser]

I can't generate a backup with duplicator (site too big with a lot of internal video). I try differently.
I will come back to you another time
THANKS

[Minesh]

Ok fine. Please feel free to get back to us when you can.