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[Closed] two different front end results form same Template

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by Shane 3 years, 2 months ago.

Assisted by: Shane.

Author
Posts
#2200411
Profile 2 Front view template.png
Profile 2 Back end.png
Profile 1 Front view template.png
Profile 1 Back end.png

HI,

I have a CPT editors Profile. I created a template "template for single editors profile" However when it open the profiles in the front end the template is perfectly styled and the one is not styled I am including screen prints of Two profiles and the front end of the two profiles. I have compared the two and can not find a reason why it would do that, Profile 1 is correct profile 2 is not styled yes uses the same template

Any assistance would be appreciated.

#2200877

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Andre,

Thank you for getting in touch.

Would you mind allowing me to have admin access to the website so that I can have a look at what is happening here?

I've enabled the private fields for your next response. Please also send me a link to the pages that are in your screen shot.

Thanks,
Shane

#2201783

HI Shane ,

Here are the credentials. Give me a shout if you need anything

#2201843

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Andre,

I tried the credentials you sent but they don't seem to work.

Can you test them on your end and let me know if they work for you ?

Thanks,
Shane

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