Trying to update toolset

This support ticket is created 3 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 3 years, 1 month ago.

Assisted by: Shane.

Author

Posts

September 28, 2021 at 5:38 pm #2182187

Luciana

> The upgrade process is starting...
> Precondition "correct database layer mode"... OK
> Precondition "toolset_associations table exists"... OK
> Precondition "toolset_associations_old table is not yet present (indicates manual database manipulation)"... OK
> Precondition "toolset_associations_new table is not yet present (indicates interrupted upgrade process)"... OK
> Precondition "toolset_connected_elements table is not yet present"... OK
> Precondition "able to create a new database table"... OK
> Precondition "able to delete a database table"... OK
> Precondition "WPML not active or in a good version (4.4.0 or above)"... ERR

September 28, 2021 at 6:59 pm #2182219

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Luciana,

Thank you for getting in touch.

Base on this issue you're having it is saying that you require wpml 4.4 or higher to continue. Checking on your debug information it would appear that you have wpml 4.3.15 which is below the minimum required.

Please update to the latest version of WPML and let me know if everything is ok now.

Thanks,
Shane