This thread is resolved. Here is a description of the problem and solution.
Problem:
User fields are not sending data in email notification using CRED form. I am using this shortcode:
Phone: [types usermeta='phone' user_id="%%USER_USERID%%" user_is_author='true'][/types]
Solution:
There is a syntax or formatting error in your shortcodes, the correct format will be like this:
[types usermeta='phone' user_is_author='true' user_id="%%USER_USERID%%"][/types]
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This topic contains 2 replies, has 2 voices.
Last updated by 7 years, 2 months ago.
Assisted by: Noman.
I am trying to email the fields of a new user form so that I can view the fields within an email. I followed the directions that said add user_id="%%USER_USERID%%" to validate the field so my shortcode looks like this....
<p>Phone: [types usermeta='phone' user_id=”%%USER_USERID%%" user_is_author='true'][/types]</p>
However, the fields don't come through in the email.
Hi Mike,
Thank you for contacting Toolset support. There is a syntax or formatting error in your shortcodes, see attached screenshot, the commas are not correct ones.
The correct format will be like this:
[types usermeta='phone' user_is_author='true' user_id="%%USER_USERID%%"][/types]
Related ticket: https://toolset.com/forums/topic/user-information-not-displaying-in-email/#post-562015
I hope this will resolve the issue. Thank you
