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[Resolved] Transferring to New Site

This support ticket is created 3 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 6 replies, has 2 voices.

Last updated by Shane 3 years, 9 months ago.

Assisted by: Shane.

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#2346973

Tell us what you are trying to do?

I am trying to export from old site and import to new site. Specific use of Toolset on old site can be found here: hidden link

I am trying to move it over to newly built site (using Elementor): hidden link

I cannot get it to set up correctly and when I try and use the exact same set up on new site I get the following alert "There has been a critical error on this website. Please check your site admin email inbox for instructions."

Is there any documentation that you are following?

I've been trying to reference this article: https://toolset.com/course-lesson/using-toolset-with-elementor-page-builder/#Using-Toolset-Custom-Search

Is there a similar example that we can see?

See links

What is the link to your site?

new site: hidden link

Old site: hidden link

#2347065

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Joshua,

Thank you for getting in touch.

Can you let me know how was the site migrated? Secondly to understand what the error is can you install this plugin below and then let me know what error message is being generated?

https://wordpress.org/plugins/wp-debugging/

Thanks,
Shane

#2347069

Deprecated: Required parameter $item follows optional parameter $type in /nas/content/live/pleasantcc/wp-content/plugins/types/vendor/toolset/types/includes/classes/class.wpcf.roles.php on line 274

The site was built and the CNAME/A-records were moved. The only thing that was migrated was the TOOLSET items. I individually exported and imported using the Toolset Import/Export function.

#2347185

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Joshua,

Then this shouldn't be throwing a php fatal error.

There is something else causing the fatal error. Do you have access to your server's php logs?

If so can you check those and let me know if you're able to locate any fatal errors there?

Thanks,
Shane

#2347193

Here is what I found. They appear to all be connected to the Toolset plugin.

10 PHP Fatal error: Uncaught ArgumentCountError: array_merge() does not accept unknown named parameters in /nas/content/live/pleasantcc/wp-content/plugins/wp-views/embedded/inc/classes/wpv-cache.class.php:358\nStack trace:\n#0 /nas/content/live/pleasantcc/wp-content/plugins/wp-views/embedded/inc/classes/wpv-cache.class.php(358): array_merge(post_author: Array, post_type: Array)\n#1 /nas/content/live/pleasantcc/wp-content/plugins/wp-views/embedded/inc/classes/wpv-cache.class.php(580): WPV_Cache::generate_post_data_cache(Array, Array, Array)\n#2 /nas/content/live/pleasantcc/wp-content/plugins/wp-views/embedded/inc/wpv-filter-query.php(220): WPV_Cache::generate_native_cache(Array, Array)\n#3 /nas/content/live/pleasantcc/wp-includes/class-wp-hook.php(307): WPV_View_Post_Query->wpv_filter_extend_query_for_parametric_and_counters(Object(WP_Query), Array, '5211')\n#4 /nas/content/live/pleasantcc/wp-includes/plugin.php(189): WP_Hook->apply_filters(Object(WP_Query), Array)\n#5 /nas/content/live/pleasantcc/wp-content/plugins/wp-views/embedded/inc/wpv-filter-query.php(848): apply_filters('wpv_filter_quer...', Object(WP_Query), Array, '5211')\n#6 /nas/content/live/pleasantcc/wp-content/plugins/wp-views/embedded/inc/wpv.class.php(2497): wpv_filter_get_posts('5211')\n#7 /nas/content/live/pleasantcc/wp-content/plugins/wp-views/embedded/inc/wpv.class.php(2124): WP_Views->render_view('5211', 'cb5fef7b3c1b671...')\n#8 /nas/content/live/pleasantcc/wp-content/plugins/wp-views/embedded/inc/wpv.class.php(639): WP_Views->render_view_ex('5211', 'cb5fef7b3c1b671...')\n#9 /nas/content/live/pleasantcc/wp-includes/shortcodes.php(356): WP_Views->short_tag_wpv_view(Array, '', 'wpv-view')\n#10 [internal function]: do_shortcode_tag(Array)\n#11 /nas/content/live/pleasantcc/wp-includes/shortcodes.php(228): preg_replace_callback('/\\\\[(\\\\[?)(wpv\\\\-v...', 'do_shortcode_ta...', '[wpv-view name=...')\n#12 /nas/content/live/pleasantcc/wp-content/plugins/wordpress-seo/admin/ajax/class-shortcode-filter.php(35): do_shortcode('[wpv-view name=...')\n#13 /nas/content/live/pleasantcc/wp-includes/class-wp-hook.php(307): WPSEO_Shortcode_Filter->do_filter('')\n#14 /nas/content/live/pleasantcc/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array)\n#15 /nas/content/live/pleasantcc/wp-includes/plugin.php(474): WP_Hook->do_action(Array)\n#16 /nas/content/live/pleasantcc/wp-admin/admin-ajax.php(187): do_action('wp_ajax_wpseo_f...')\n#17 {main}\n thrown in /nas/content/live/pleasantcc/wp-content/plugins/wp-views/embedded/inc/classes/wpv-cache.class.php on line 358

#2347221

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Joshua,

Thank you for the error log.

So the issue here is being caused by php8, currently our Toolset plugins are not yet compatible with PHP version 8. However we are making preparations to provide the update.

At this moment the update is going through some testing and should be made available in the coming days.

Once this update is available you should then be able to use Toolset with php version 8. For now you will need to switch your server's php version to version 7.

Thanks,
Shane

#2347223

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Joshua,

Thank you for the error log.

So the issue here is being caused by php8, currently our Toolset plugins are not yet compatible with PHP version 8. However we are making preparations to provide the update.

At this moment the update is going through some testing and should be made available in the coming days.

Once this update is available you should then be able to use Toolset with php version 8. For now you will need to switch your server's php version to version 7.

Thanks,
Shane