Transfer my licence ToolSet

This support ticket is created 3 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by danielM-34 3 years, 8 months ago.

Assisted by: Shane.

Author

Posts

March 31, 2021 at 11:35 am #2006309

danielM-34

QUESTION 1)
I am currently using the ToolSet 1Site license for my development environment.

1) I would like to transfer my license to another development environment (new hosting provider).

2) Later, when I will be ready to go in production, I will then have to transfer the license again to a new production environment

(2 transfers licence)
Example: Test-Host-A (Current) -> Test-Host-B -> Prod-Host-B

QUESTION 2)
Once in production, is it possible to use licence in development (Test-Host) at the same time than in production (Prod-Host-B)

Thank you for your help

March 31, 2021 at 7:07 pm #2006637

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Daniel,

Thank you for getting in touch.

1) I would like to transfer my license to another development environment (new hosting provider).

Given that your account only provides for a single site key, you will need to delete the existing one and register your new development evironment with the new URL.

2) Later, when I will be ready to go in production, I will then have to transfer the license again to a new production environment

Similar to #1 above you will need to delete the current one and create a new key for the Production environment

QUESTION 2)
Once in production, is it possible to use licence in development (Test-Host) at the same time than in production (Prod-Host-B)

No this won't be possible to do as your account only allows for 1 site key and this key is tied to the URL of the website. You won't need a site key per say as you can still use the plugins normally. The only issue is that you will need to perform the updates manually on the site that isn't registered.

Thanks,
Shane

March 31, 2021 at 7:49 pm #2006691

danielM-34

My issue is resolved now. Thank you!