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[Resolved] Toolset Woo Blocks Plugin Breaks Site

This support ticket is created 3 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 3 replies, has 2 voices.

Last updated by benjaminJ-3 3 years, 2 months ago.

Assisted by: Minesh.

Author
Posts
#2206297

I am trying to: View the single post page

Link to a page where the issue can be seen: hidden link

I expected to see: The single product page

Instead, I got: Blank Space

If the Toolset Woo Plugin is Disabled the the single page show properly but I'm using shortcodes on other pages soo I'd like to keep the Tooolset Woo Plugin.

#2206843

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I tried to login to admin using the shared admin access details but unfortunately the shared admin access details is not working at this end.

Can you please send me working admin access details.

I have set the next reply to private which means only you and I have access to it.

#2207005
#2207879

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I checked the following content template was assigned to display single product posts and the content template content was blank:
=> hidden link

I just unassigned the content template from the product post type and I can see the product page is loaded:
=> hidden link

Can you please confirm it works as expected?

#2207951

My issue is resolved now. Thank you!