Tell us what you are trying to do? Update a post, update a template, update CPTs- nothing will update or save
Is there any documentation that you are following? I'll be happy to.
Is there a similar example that we can see? Do I need to rip out and reinstall?
What is the link to your site? it's not hosted, yet. the URL will send you to my Duda site.
Minesh
Supporter
Languages:
English (English )
Timezone:
Asia/Kolkata (GMT+05:30)
Hello. Thank you for contacting the Toolset support.
That is really strange.
1)
Are you sure you are using latest Toolset plugins?
2)
I would like to have debug information that will help us to debug and investigate your issue:
- https://toolset.com/faq/provide-debug-information-faster-support/
3)
*** Please make a FULL BACKUP of your database and website.***
Could you please try to resolve your issue by deactivating all third-party plugins as well as with the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?
Yes. I am using the latest toolset plug-ins. I am just starting this project and everything is new.
I have deactivated non-essential plug-ins. That's always step 1.
I think something is corrupt. The first day, I could make custom post types, add custom fields and taxonomies, make view, templates, etc. Now, nothing. The editor won't even read or pull in the info from anything toolset. WooCommerce works fine, though. It pulls all the product info, pictures, etc.
Things worked once today. I have noticed something that may be a clue...
The WP logo in the corner is gone when the website won't function. The logo was there when I was able to update .
See pic.
Minesh
Supporter
Languages:
English (English )
Timezone:
Asia/Kolkata (GMT+05:30)
Toolset should not have any effect on WordPress logo. Is it back to work or you still need further assistance?
If you need further help, please share problem URL where I can see the issue and admin access details.
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
My issue is resolved now. Thank you!
