[Resolved] Toolset Views can’t be edited as administrator – permission denied

[Author]

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[peterD-17]

I tried to edit the names of my newly created Toolset Views on a fresh WordPress Install. But as soon as I clicked on "Save", I got an "you're not allowed to perform this action" alert and the entire page is uneditable. I can't recall the exact error message.

It's also not possible to upload view to the website. Other Toolset Content could successfully be uploaded. The Views upload without error message, but no view is created

[Christopher Amirian]

Hi,

Would you please test the steps below?

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Toolset and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

Also please make sure that you download toolset plugins manually from the website:

https://toolset.com/account/downloads/ (click the download Toolset manually link)

And upload it to your installation even if the version is the same as we lately released some hotfixes for the WordPress version 6.7.1

Thanks.

[peterD-17]

Hi, we're currently testing what you told us. Bus as volunteers are involved in this process, it takes some time. We'll be back here as soon as we have new information

[Christopher Amirian]

Hi,

Thank you , I will wait to see the result.

[peterD-17]

After manually uploading the plugin files the issue seems to be resolved