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[Resolved] toolset views 2.7.1 instalation problem in WP 5.0

This support ticket is created 5 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 4 replies, has 2 voices.

Last updated by antonioC-7 5 years, 11 months ago.

Assisted by: Nigel.

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#1163232
181210 Toolset views problem 2.jpg
181210 Toolset views problem.jpg

I am trying to: Install Toolset Views in a fresh WP 5 installation. It fails and shows different messages like: "Could not copy file. (wp-views/vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/form/assets/js/toolset-form.editor.js)" or "Could not copy file. wp-views/vendor/toolset/toolset-theme-settings/compatibility-modules/controllers/toolset-theme-integration-settings-front-end-controller-astra.php"
I have installed without problems Layouts and Types

Link to a page where the issue can be seen: The site is under development. I'm using DesktopServer

I expected to see:

Instead, I got:

#1163614

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Antonio

From your question it seems like it is only Views you are having problems installing, and that it doesn't matter whether you use the Toolset installer, or directly upload the zip file on the Add New plugins page.

We don't have any similar such reports, which points to a server issue.

I don't have DesktopServer, but I see there is a free version I could install for testing if needs be.

But first, it looks like you can customise the server environment settings. Can you try making changes—e.g. to the PHP version—to see if it affects things?

Can you try using a different server (e.g. MAMP on Mac or WAMP on Windows) to confirm if the problem only appears when using DesktopServer?

#1164023

Thanks Nigel. I've made a fresh WP 5.0 installation in Bluehost and I've been able to install the last version of Views, Types and Layouts. Now I'm checking with DesktopServer's staff to see if I can get their support for working in their platform. Regards,

#1164562

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

OK, let me know if after contacting them there is anything you need from me.

#1171329

My issue is resolved now. Thank you!