toolset: Unable to register: Site key not matching

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This topic contains 1 reply, has 1 voice.

Last updated by michelL 1 month ago.

Assisted by: Minesh.

Author

Posts

March 12, 2025 at 7:56 pm #2800502

michelL

I transferred my domain and got a new site key, but where can I enter the new site key? I get the notification:
toolset: Unable to register: Site key not matching

I already did: https://toolset.com/faq/how-to-install-and-register-toolset/#migrating-registration-to-a-different-domain
But then I see toolset is registered.

Can you help me to delete the notifications?

March 13, 2025 at 7:22 am #2800565

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

What if you try to follow the following steps and check if that help you to resolve your issue.

- Unregister the site key by clicking on the link "Unregister Toolset from this site "
=> hidden link
- Delete the site key from your account.
- Go to Plugins => Add New => click on the Commercial tab and
- Generate the new site key and register it following the steps: 1, 2, 3, and 4 given with the following link:
=> https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-otgs-installer-plugin-installed

March 14, 2025 at 6:41 pm #2800789

michelL

This works thanks!