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[Resolved] Toolset Types switches off

This support ticket is created 3 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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This topic contains 7 replies, has 2 voices.

Last updated by Minesh 3 years, 10 months ago.

Assisted by: Minesh.

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#1949007

Hi,

Are you aware of a conflict or a type of conflict in which Toolset Types gets deactivated? I've have been experiencing this with one of my sites: every so often Toolset Types is switched off for some reason, but I did not switch it off. Any ideas?

Best regards
Wim

#1949099

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I do not see any other user who reports that Toolset Types plugin is automatically gets deactivated.

However, I'll keep eye to see if we get any other report.

To investigate this further, this is not normal as all and I even wonder how Toolset Types plugin gets automatically deactivated, thats really strange.

If you can find something at that point of action this triggered I am happy to check this further.

#1950187

Hi Minesh

Thank you for your reply. It has happend twice that there's a problem with the content of the website. The pages load, but they largely remain white (all the elements are there, they just don't appear). After loging in I noticed in both cases that Types was deactivated, which I did not do. Since I more or less use the same set of plugins on my sites and it happens only to this one, I got rid of the plugins that were specific to this site. Now I'll just wait it out and see if the problem re-occurs, but if it was a plugin conflict, I suspect my measure will have resolved the issue. If not, I'll get back in touch.

Best regards
Wim

#1951169

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Ok great. I'll wait for your further findings on this issue.

#1957617

Hi Minesh

The page loading issue happened again, but this time Types was switched on. Just a gut feeling: is there a conflict known with Elementor?

Best regards,
Wim

#1957643

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Toolset has limited integration with Elementor. There are few known issues and one of them is the following:
- https://toolset.com/errata/elementor-dynamic-sources-not-working-when-selecting-toolset-fields-as-source/

But no one has raised that Toolset Types plugin automatically deactivated.

#1957677
Screenshot 2021-02-05 134651.jpg
Screenshot 2021-02-05 134708.jpg

Yes, I've noticed the difficulties. That's why I'm letting go of Elementor (Toolset is harder to replace 😉 ). Using shortcodes in Elementor is also more difficult than it ought to be. I've actually started using Toolset in combination with Beaver Builder and I'm very happy with how that is working out. Unlike Elementor, the shortcodes work great.

I've added some images to show the issue. I'm in the dark about what's happening, but much of the content cannot be seen when the problem occurs. It is however not only the views that are affected, so maybe it's more an Elementor issue?

Types switching off might have been a domino effect between plugins? Problem A causing problem B. In any case, this time that did not happen, probably because I removed some plugins.

#1957699

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I've added some images to show the issue. I'm in the dark about what's happening, but much of the content cannot be seen when the problem occurs. It is however not only the views that are affected, so maybe it's more an Elementor issue?
==>
I'm still in dark as I can not confirm as even you have access of the site and you could not able to determine whats going on, it will be foolish if I say anything on it without checking because images can not describe the problem. I hope you understand what I mean.

Types switching off might have been a domino effect between plugins? Problem A causing problem B. In any case, this time that did not happen, probably because I removed some plugins.
==>
See, there could be always possibility of conflict with third-party plugins you are using. So it could be that.