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[Closed] Toolset types plugin related with small checkout fields

This support ticket is created 3 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 3 years, 7 months ago.

Assisted by: Shane.

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#2019941

Hello,

I have this issue on check out (the fields are very small) hidden link, after deactivating Toolset Types plugin the issue is fixed, could you please help on this?

I try to place an order but I get this hidden link, if is that possible you may figure out the reason

Thanks

#2019967

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nestor,

Thank you for getting in touch.

The problem with the fields in the first screenshot is being caused by Bootstrap, If you're not using bootstrap on this site I would recommend going to Toolset -> Settings and scroll to Boostrap Loading and disable bootstrap from being loaded on the site.

For the checkout page issue it seems your form is throwing an error but no message is being displayed. Does the issue still occur when you've disabled all the plugins except woocommerce? This will need a bit more investigation so you can provide me with admin access to the site in the private fields below.

Thanks,
Shane

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