[Resolved] Toolset Types conflict

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[ianC-8]

I am trying to: edit 'Appearance' for website

Link to a page where the issue can be seen:

I expected to see:

Instead, I got: critical error, with an email notification as follows:

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, Toolset Types.

First, visit your website (hidden link) and check for any visible issues. Next, visit the page where the error was caught (hidden link) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.

hidden link

To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.8.2
Current theme: BuddyBoss Child (version 1.0.0)
Current plugin: Toolset Types (version 3.4.14)
PHP version 7.4.27

Error Details
=============
An error of type E_ERROR was caused in line 376 of the file /home/musicglobal/public_html/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php. Error message: Uncaught Error: Call to undefined method Elementor\Utils::is_ajax() in /home/musicglobal/public_html/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php:376
Stack trace:
#0 /home/musicglobal/public_html/wp-includes/class-wp-hook.php(303): OTGS\Toolset\Common\Interop\Handler\Elementor\ViewWidget->maybe_use_view_elementor_widget_instead('')
#1 /home/musicglobal/public_html/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)
#2 /home/musicglobal/public_html/wp-includes/plugin.php(470): WP_Hook->do_action(Array)
#3 /home/musicglobal/public_html/wp-content/plugins/toolset-blocks/embedded/inc/wpv-widgets.php(81): do_action('wpv_action_befo...')
#4 /home/musicglobal/public_html/wp-includes/class-wp-widget.php(534): WPV_Widget->form(Array)
#5 /home/musicglobal/public_html/wp-admin/includes/widgets.php(274): WP_Widget->form_callback(Array)
#6 /home/musicglobal/public_html/wp-includes/class-wp-customize-widgets.php(1122): wp_widget_cont

[Minesh]

Hello. Thank you for contacting the Toolset support.

This is a known issue to us. As you see with the errata page created:
=> https://toolset.com/errata/fatal-error-on-customizer-page-after-updating-to-elementor-3-5/

Please check the following note:

Note that this is a common file included with all Toolset plugins. In the example above the PHP error reports that the particular version of the file is loaded by the Types plugin, and so that is the file we are replacing with the patch. It could be that you need to update the file from a different Toolset plugin (which plugin is loading the file can be determined from the PHP error).

Can you please try to replace the file within all Toolset plugins on the same path and check:

plugins/any-toolset-plugin/vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php on line 376

The file: vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php
- should be available with Toolset Types, Blocks, Forms, Access - Could you please try to replace it within every Toolset plugins.