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[Resolved] Toolset Template showing on Posts Page

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 1 voice.

Last updated by dianeM 5 months ago.

Assisted by: Minesh.

Author
Posts
#2798539

Hello,

I've created a template wit Block Editor to display the bios of our investigators. See the following example: hidden link

However, it seems that the template is linked to the blog (the News and Events page). How to I make the bios/template appear on a separate page?

Thanks in advance!

#2798605

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Based on the information you shared I'm not sure yet what exactly the issue you are facing.

Can you please share bit more information maybe few sceenshots that should help me to understand your issue and then I will be able to guide you in the right direciton.

#2798712
Header banner to change.PNG

Hello,

Please see the attached screenshot.

I've created a Post Type named Neutrals and an associated Template for them (Template for Neutrals). Basically, the Post Type Neutrals is a bio for different investigators but when we click on the bio of a neutral, it is displayed in the News and Events page (Blog). I would like to be able to have the bios being displayed on a new page.

Thank you for your assistance!

#2799082

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

ok - let me review what is going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2799147

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Ok - it seems you want to manage the header but Toolset do not deal with Header, Footer, Sidebar or Menu.

You should check your theme parent/child from where header is added and make changes accordingly.

#2799170

I'm not sure I understand. It looks like the Toolset Template is assigned by default to the Post/Blog page. If I change the Header for that page, it will also change it for my Blog Header and I don't want that. Is there a way to have the Toolset template displayed on another page?

#2799171

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

That is the thing I want to say you that Toolset is not involve in Header, Footer, Sidebar or Menu.

When you create Toolset Views, Content Template, Archives it will replace the post body and will not have any effect on Header, Footer, Sidebar or Menu.

I suggest you check with your theme author about this and check with them how can you have different headers for pages and single posts.

#2799172

I understand now. Thank you!