Toolset Search Filters Not Working on Android / Chrome

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 17 replies, has 2 voices.

Last updated by Shane 2 years ago.

Assisted by: Shane.

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April 8, 2022 at 3:42 pm #2337111

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Garik,

Given the circumstances there isn't much I can do here in terms of escalation/debugging. THere is a difference between elementor and elementor pro, so as mentioned the conflict is definitely with elementor pro.

Even if I pushed this to be investigated it would be considered as low priority and may not even get resolved.

Thanks,
Shane

April 8, 2022 at 4:42 pm #2337135

garikH

Would you be able to push it to be investigated anyway?

At this point I'm out of options and don't know what else to do.

April 19, 2022 at 8:40 pm #2344741

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Garik,

I must apologize for the delay in response.

We are preparing to release an update for our Toolset plugins. What I recommend that we do here is to wait until the update has been released and then verify that the issue still exists in the update.

Once you've done this please let me know if the issue still remains.

Thanks,
Shane

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This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.