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[Resolved] Toolset registration not working

This thread is resolved. Here is a description of the problem and solution.

Problem:
Toolset registration not working

Solution:
You should try to follow the steps given with the following reply.

You can find proposed solution, in this case, with the following reply:
https://toolset.com/forums/topic/toolset-registration-not-working/#post-923911

Relevant Documentation:

This support ticket is created 6 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by gwendolynG 6 years, 5 months ago.

Assisted by: Minesh.

Author
Posts
#923875
Screenshot from 2018-07-11 22-13-49.png
Screenshot from 2018-07-11 22-13-29.png

I am trying to:

Register toolset on our staging server at hidden link

Link to a page where the issue can be seen:

hidden link

I expected to see:

I expected to enter the key from our account area on your site and the plugin would be registered.

Instead, I got:

The plugin refuses to register and fails to recognize the key.

#923911

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - Could you please try to register using following step:
=> Click on "your account" link displayed in the following link:
-- hidden link
=> It will redirect you to your account page and allow it to create a site key and copy site key
=> paste the site key and try to register.

I follow the same steps and I'm able to register the plugins.

#948492

This worked as you described, but the only difference was that I used Chrome versus Firefox. I had not thought of that, but for some reason, it was not working with Firefox on Linux. However, Chrome is working just as you described. Very bizarre, but I wanted to let you know.