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[Resolved] Toolset prox search not working consistently

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 2 voices.

Last updated by Minesh 3 months, 2 weeks ago.

Assisted by: Minesh.

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#2777725
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Have a search setup on hidden link. You can enter a location and it should pull up resources within the specified proximity. This was working well previously (at least no issues were encountered). Now, some searches return no results, even though there are resources that should return. An example is searching for zip 44101 and choosing "44101 Cleveland, OH" from the dropdown. This shows no results (and focuses the map at 0 0 lat/lng). But searching Cleveland, and choosing "Cleveland, OH USA" Returns several results that should have shown with the 44101 search.

Link to a page where the issue can be seen:
hidden link

I expected to see:
Results for Cleveland Ohio in the list and the map focused on Cleveland, OH

Instead, I got:
No results and the map focused on 0/0 lat lng

NOTE: I'm ok to provide access if needed, but let's see if we can do it without to start with.

#2777797

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

As this is a duplicate ticket. you can close this.